Accessibility &

Non Discrimination

Non-discrimination in health programs and activities Affordable Care Act – Section 1557

Northfield Women's Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, gender identity or sex.  Northfield Women's Center does not exclude people or treat them differently because of race, color, national origin, age, disability, gender identity or sex.


Northfield Women's Center:

  • provides free aids and services to people with disabilities to communicate effectively with us, such as: written information in other formats (large print, audio, accessible electronic formats, other formats)
  • provides free language services to people whose primary language is not English, such as: qualified interpreters, and information written in other languages.
  • If you need these services, ask a member of your care team.


FILING A GRIEVANCE

If you believe that Northfield Women's Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, gender identity or sex, you can file a grievance.


You can file a grievance in person, by mail, or email. If you need help filing a grievance, we can help you:


Northfield Women's Center
314 Washington Street
Northfield, MN 55057


email: office@northfieldwomenscenter.org

507-645-7638 (office phone)


FILING A CIVIL RIGHTS COMPLAINT

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:


U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201


1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/index.html.


REQUEST FREE LANGUAGE SERVICES

For language assistance services at no cost to you, call 1-877-506-4595.


  • Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-506-4595.
  • Hmong: LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-877-506-4595.
  • German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-506-4595.
  • French: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-877-506-4595.